Frequently Asked Questions

Default solution folder, feel free to edit or delete it.

How do I access my Zoom virtual classroom link?
Your virtual classroom link and any associated information will be posted on your LMS course page.  1) Scroll down to the Virtual Classroom section and ...
Sat, 22 Apr, 2023 at 11:37 PM
Zoom Troubleshooting
Try accessing the LMS virtual classroom link using a different browser. If you are using a work device or VPN, Zoom may be blocked, in which case you w...
Sat, 22 Apr, 2023 at 9:01 PM
Where do I access my course materials and graded assessments?
You can find your course materials and graded assessments posted on your LMS course page. Log in to elearning.insuranceinstitute.ca to find your course link...
Sun, 23 Apr, 2023 at 3:07 PM
How do I check my CIP course marks?
Marks for individual activities can be found by clicking on the activity links after you have completed them. To find your course marks, click the Grades li...
Sun, 23 Apr, 2023 at 3:39 AM
How do I change the language preference on the LMS to French?
You can switch language preference using the link at the top of the LMS.
Sat, 22 Apr, 2023 at 6:55 PM
Virtual Classroom Best Practices for Participants/Attendees
Recommended Best Practices for Virtual Classroom Participants/Attendees When participating in virtual meetings/classes or webinars, please keep the followi...
Tue, 21 Mar, 2023 at 6:44 PM
How do I access my LMS course page?
Log in to elearning.insuranceinstitute.ca and login with your IIC member ID and web password. You will see your enrolled courses linked on your Dashboard. ...
Sat, 22 Apr, 2023 at 6:31 PM
How do I contact my Local Institute or Member Services?
Contact information can be found on the IIC website.
Sat, 22 Apr, 2023 at 11:47 AM
Communication to Students Using Virtual Classrooms
At the Insurance Institute of Canada, we are committed to putting our people first. With COVID-19 upon us, and everyone having to shift to a work or learn a...
Mon, 27 Apr, 2020 at 1:47 PM
How do I contact my instructor?
Check the top of your LMS course page for your instructor’s contact information. If you do not see it posted you can try reaching out to your local institute.
Sat, 22 Apr, 2023 at 12:05 PM