Frequently Asked Questions

Default solution folder, feel free to edit or delete it.

Cours en ligne : meilleures pratiques recommandées aux participants
Les meilleures pratiques recommandées aux participants Lorsque vous assistez à des réunions, des cours ou des webinaires, veillez à adopter les meilleures ...
Tue, 28 Apr, 2020 at 9:29 AM
Directives à l’intention des étudiants inscrits à des cours en ligne
L’Institut d’assurance du Canada est déterminé à tout mettre en œuvre pour assurer la réussite et la sécurité de ses étudiants et collaborateurs. La Covid-1...
Mon, 27 Apr, 2020 at 1:44 PM
How do I update personal information in my profile such as email address and timezone?
You can update your profile information, such as email and time zone by clicking the profile icon in the top right corner of the LMS. You can also access yo...
Sat, 22 Apr, 2023 at 8:42 PM
How do I take a quiz or mid-term?
1) You will find your quizzes or mid-term posted on your course page. Click the link to enter. 2) Click the links and then Start Assessment. Use the built...
Sat, 22 Apr, 2023 at 11:23 PM
How do I submit an assignment?
1) An assignment link will be posted on your course page that contains a drop-box where you can upload your assignment. 2) Click add submission to upload ...
Sat, 22 Apr, 2023 at 11:29 PM
What are the eLearning technical support hours and contact info?
Call us toll-free: 1-866-362-8585 Or Email: elearning@insuranceinstitute.ca Support Hours Mon. - Fri. 9:00AM - 5:00PM *Excluding statutory holidays E...
Sat, 22 Apr, 2023 at 9:05 PM
How do I access my Zoom class recordings?
Virtual classes are recorded and available for review shortly after the meetings ends. They can be found by clicking the Virtual Classroom(link to how to ac...
Sat, 22 Apr, 2023 at 8:39 PM
How do I schedule my final exam?
Visit our Exam times & Schedules webpage for upcoming exam sessions. Schedule your in-person or virtual proctored exam in the exam portal! Space is...
Sat, 22 Apr, 2023 at 12:11 PM
How do I register for a course or purchase a textbook?
Please contact Member Services for information on registering for courses or purchasing prouducts.
Sat, 22 Apr, 2023 at 12:17 PM
Where do I find my examination blueprint?
You can find your examination blueprint posted in the associated Online Tutorial. The examination blueprint will: Importance of each study on the exam as...
Sat, 22 Apr, 2023 at 12:17 PM